Frequently Asked Questions

Does this charger work with any USB-C device?
It works with USB-C compatible devices including Moto Z family phones, Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, Moto G6, G6 Plus, Moto X4, Moto M, Motorola One,One Action, One Power, One Vision, One Zoom, Motorola P30, Motorola P30 Play and Motorola P30 Note.
Does this charger work with Moto G6 play or Moto G6 Forge?
No. The charger here comes with a USB-C cable. Moto G6 play and Moto G6 Forge use micro-USB ports. Please select the charger that comes with a micro-USB plug cable
What are the output specs on this charger?
5V 3A (default)
9V 2A
12V 1.5A
The output depends on the ability of your device,so 18W may not be fully utilized. Charging voltage is dynamically and smoothly adjusted over the battery charging cycle for Quick Charge QC3.0 devices.
Can this charger be used on a 240 volt outlet?
Yes, this charger has universal input, from 90 up to 264V.
Does this have a safety feature that stops charging when the device is charged 100%?
Once the device is charged to 100%, it will enter standby mode.
If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?
The short answer is, it depends on the length and the quality of the cable used. The original Motorola data cable was specifically designed for this charger, so you would have to do some experimentation to find out if a different cable would work. As cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.
Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?
Yes. The cable, which is included with the charger, is a full function USB 2.0 data cable that can transfer data between the phone and computer when connected.