Frequently Asked Questions

Does this charger work with any USB-C device?
It works with Moto Z family phones, TurboPower Pack Mod, Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, Moto G6, G6 Plus, Moto X4, Moto M, Motorola One, One Power, One Macro, One Action, One Vision, One Zoom, Motorola P30, Motorola P30 Play and Motorola P30 Note as well as compatible USB-C enabled smartphones, tablets, digital cameras, and other devices.
What are the output specs on this charger?
5V 3A (default)
9V 3A
15V 1.8A
The output depends on the ability of your device, so 27W might not be fully utilized.
Can this charger be used on a 240 volt outlet?
Yes, this charger has universal input, from 90 up to 264V.
Does this charger work with Moto G6, Moto G6 Plus or Moto G7 series?
Yes. Moto G6, G6 Plus and Moto G7 series use USB-C ports. Moto G7 Plus phone is designed to take up to 27W of power, the other phones can only take the max power they were designed to draw from the charger. This charger does not work for Moto G6 Play or G6 Forge since Moto G6 Play and G6 Forge use micro USB connectors. Motorola TurboPower™ 18 Wall Charger with micro USB Data Cable would be the suggestion to charge Moto G6 and G6 Forge phones.
Does this charger use QC or PD technology for fast charging?
This charger is using QC4.0+ technology which means it can charge QC (Qualcomm QuickCharge) as well as PD (power delivery) devices.
Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?
Yes. The cable, which is included with the charger, is a full function USB 2.0 data cable that can transfer data between the phone and computer when connected.
If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?
The short answer is, it depends on the length and the quality of the cable used. The original Motorola data cable was specifically designed for this charger, so you would have to do some experimentation to find out if a different cable would work. As cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.