Frequently Asked Questions

How do I pair my Moto Sphere?
1. Plug in power supply to the speaker power port
2. Speaker will enter into pairing mode automatically with LED flashes blue and red.
3. Pair your phone with the speaker
4. Select “Sphere” / “Sphere+” from the list
5. Take out the headphones from the speaker dock
6. The headphones will enter into pairing mode automatically with LED flashes blue and red.
7. Pair your phone with the headphones
8. Select “Sphere Headphones” / “Sphere+ Headphones” from the list The pairing is now successful. You may listen to the music either from the speaker or the headphones.
What is the audio transfer?
You may enjoy seamless audio transfer when you listen to music between the headphones and speaker. Make sure your phone can support simultaneously Bluetooth connection with two Bluetooth devices by checking your phone Bluetooth “paired list”. If both Speaker and Headphones are shown “connected” from the list, it means it is supported.
How do I transfer the audio from the headphones to the speaker?
1. Place the headphones to the speaker
2. Music will stop playing from headphones and it will be charged by the speaker. Make sure the headphones is placed properly onto the speaker dock, the LED will show orange when it is successfully charging.
3. Speaker will automatically connect with the phone*
4. Press Play once, music will automatically play from the speaker without the need of any operation from your phone.
How can I transfer the audio from the speaker to the headphones?
1. Take out the headphones from the speaker
2. Music will stop playing from the speaker
3. The headphones will automatically connect with the phone*
4. Press Play once, music will automatically play from the headphones without the need of any operation from your phone.