Frequently Asked Questions

How many users can access the Camera at one time?
If you are accessing in local more, two users are supported, after two users all streaming will go through remote server. This allows for unlimited user access to a single Camera at one time.
What are the supported browsers for accessing from my PC/ Mac®?
On PC and Mac®, we recommend to use Google Chrome®. However the following browsers are also supported: PC: Internet Explorer 8® and above. Mac: Safari®.
What is the significance of LED flashing?
A blinking LED indicates the following:
Rapid blinking: Your Camera is in setup mode. You can add the Camera to your account in this mode. Out of the box, the Camera is in setup mode. To reset to setup mode, press and hold the PAIR button on the bottom of the Camera until the LED indicator flashes rapidly.
Slow blinking: The Camera is either connecting to the router or lost the link to the router. Please ensure that the Camera is in the Wi-Fi signal range. When LED is stable: The Camera is connected to the Wi-Fi network.