Frequently Asked Questions

How many users can access the Camera at one time?
If you are accessing in Local Mode, two users are supported, after two users all streaming will go through the remote server. This allows for unlimited user access to a single Camera at one time.
Which platforms are supported for accessing my Camera?
Minimum requirement: Windows® 7* *Java browser plug-in needed Mac OS® version 10.7 Chrome™ version 24 Internet Explorer® version 9 Safari® version 6 Java™ version 7 Firefox® version 18.0 Adobe® Flash® Player 15.0 Android™ 4.4.2 iPhone® /iPad® iOS version 7.0
What are the supported browsers for accessing from my PC/ Mac?
We recommend using Google Chrome 24 or above. However the following browsers are also supported: Internet Explorer 9.0 or above (for PC), Safari 6.0 or above (for Mac) or Firefox 18.0 or above (both PC or Mac).