New motorola smartphones are eligible for Extended Service Plans. You’re covered for an additional 12 months from the day your Standard Limited Warranty ends. There are no deductibles and no limits on the number of claims you can make.‡
New motorola smartphones are eligible for Accident Protection. You’re covered against liquid and physical damage for 12, 24, or 36 months, starting the day you buy your phone.† File up to two accidental damage claims with no deductibles, and have your repairs completed at one of our authorized repair centers.
|PRICE||—||£25.00 - £45.00 depending on device||£65.00 - £85.00 depending on device|
|DEDUCTIBLE||No deductible or additional fees for repairs covered under the original warranty.||No deductible or additional fees for repairs covered under the original warranty.||No deductible or additional fees for repairs covered under the original warranty.|
|ELIGIBILITY||Included with device purchase||Available to purchase while your phone is in warranty (up to 24 months).||Available to purchase for up to 30 days after you purchase your phone.|
|WHAT'S COVERED||Electrical or mechanical breakdown. Learn more||Electrical or mechanical breakdown. Learn more||Electrical or mechanical breakdown, accidental liquid damage, accidental physical damage (including drops and cracked screens). Learn more|
|TOTAL COVERAGE TERM||24 months||36 months||12, 24, or 36 months|
|CLAIMS LIMIT||No limit on standard mechanical failure claims.||No limit on standard mechanical failure claims.||No limit on standard mechanical failure claims.|
|ELECTRICAL & MECHANICAL FAILURE COVERAGE|
|LIQUID DAMAGE COVERAGE||—||—|
|PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)||—||—|
|PLAN RETURN POLICY||—||Cancel your plan for a full refund within 60 days of purchase.||Cancel your plan for a full refund within 60 days of purchase.|
|REPAIRS BY AUTHORIZED SERVICE CENTRE|
If you already have a motocare plan and need to request a repair, contact us to have a customer support agent process your claim.Contact us
* Exclusions and limitations apply. Please read the terms and conditions for details that include exclusions, limitations, how to make a claim, cancel coverage, and list of coverage providers. For a complete list of exclusions, read the detailed terms and conditions at Extended Service Plan Agreement and Accidental Damage Protection Agreement.
† If you purchase Moto Care Accident Protection within 30 days of receiving your device, coverage begins on the date you purchased your device.
‡If your device cannot be repaired or repair exceeds the Limit of Liability, the maximum payable will be the lesser of, the current market value of a comparable device, or the retail price paid, minus sales tax and claims paid. If your device is replaced or reimbursement is made, this contract is fulfilled.